Water: Landlord

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Landlord

Youngstown Water would like to partner with landlords to help them better manage their property portfolios. Below are some tools that help Youngstown Water meet its goal of providing landlords expert and transparent customer service.

Landlord Account Report

Landlords can review and verify outstanding water accounts for each owned property in the monthly Landlord Account Report. The report is an account balance snapshot, available during the 1st and 3rd weeks of each month. Log on below to view your report:

Landlord Property Management

Landlords can keep Youngstown Water up-to-date with contact information and property portfolio changes, including property additions and deletions, via the following fill-in form:

Landlord Property Management Form

If your communications requirements exceed what the features of the fill-in form allow, please feel free to e-mail Youngstown Water, directly.

Water Leak Detection

Youngstown Water's Advanced Metering Infrastructure platform enables two-way communication between Youngstown Water and customers. This enables the generation of Daily Consumption Reports, providing a diagnostic tool for detecting leaks, before they become costly. The report is a free service, provided to you by Youngstown Water.

If you are interested in receiving the Daily Consumption Report, e-mail your request to Youngstown Water. Notify us at any time, if you wish to cancel this service.

Collection Procedure Explained

Youngstown Water realizes past due bills are a constant concern of landlords. In an effort to clear up misconceptions and be transparent about our enforcement efforts, here are the steps in our collection process:

View Procedure Steps

All bills that have a past due balance of $50 will have a Delinquency Notice printed on the bill. This is our notification to the addressee that a delinquency has been detected and action MAY BE forthcoming.
Shut-Off notices are generated each month for all accounts that MUST meet two (2) criteria elements:
- Past Due amount of $125.
- Past Due amount is 35 days past due.
Based on the payment history of the primary customer, a 72-hour notice may be left to allow time for a payment to be made before water is disconnected.
Payment arrangements are not available to renters. However, we will provide a list of area social service agencies which can be contacted for financial assistance.

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Water: Landlord

Landlord Account Report

Landlord Property Management

Water Leak Detection

Collection Procedure Explained