How do I read my meter?
Understanding your water meter can help you track the amount of water used and also help you detect leaks. Reading your meter on a regular basis is an important water conservation tool.
Your water meter reads exactly like a car odometer. Read all the numbers from left to right.
Meter readings can be obtained only from the water meter – not the outside touch-read. The outside touch-read does not display your meter reading. It only transmits electronic code to a handheld receiver. This eliminates the room for human error.
You can calculate the difference between readings to determine the volume of water used. Your bill shows usage in terms of 100 cubic feet or 1 CCF.
Checking for Leaks
Make sure all faucets and appliances that use water in your home are shut off.
Your meter will have a triangular or round disc that is called a "leak detector".
This detector rotates when water is passing through the meter. If you see the detector moving, even if it is moving very slowly, this means there is water being used in the home. Even slow leaks can become very costly over a period of time.
Another way to check for leaks is to write down the numbers and location of the dial indicator. Do not use any water for at least 2 hours, then read the meter again. If the numbers have changed, you may have a leak and should investigate further.
Many customers often ask “If my water bill is too high, is my meter bad?” A meter is a mechanical device much like a motor. However, after many years of service, meters may record less than the actual amount used. It is rare for a meter to register "high" or "fast". After time, the device slows down until it will not function any more, completely stops and a meter change-out is necessary.